TRADEFINDER
SERVICES INC.
PRIVACY
STATEMENT
Tradefinder
Services Inc. (“Company”, “we”, “our” or “us”) is
committed to protecting your privacy and safeguarding your personal
information. The purpose of this privacy
statement is to inform you about our privacy practices, including how we
collect, use and disclose your personal information.
This
privacy statement relates to all of our activities, unless we have provided you
with a separate privacy statement for a particular product, service or
activity.
Please
review this privacy statement carefully.
By submitting your personal information to us, by registering for or
using any of the services we offer, by using our website, or by voluntarily
interacting with us, you consent to our collecting, using and disclosing your
personal information as set out in this privacy statement, as revised from time
to time.
Meaning
of Personal Information
Your Consent to Collection, Use and Disclosure
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Opting Out of Communications
Retention of Personal Information
Information Security
Accessing and Updating Your Personal Information
International Transfer and Storage of Information
Third Party Websites and Services
Children’s Information
Privacy Statement Updates
Contact Us
“Personal
information” means information about an identifiable individual. This information may include, but is not
limited to, your name, mailing address, e-mail address, telephone number and
credentials.
Personal
information does not include any business contact information that is solely
used to communicate with you in relation to your employment, business or
profession, such as your name, position name or title, work address, work
telephone number, work fax number or work electronic address.
Personal
information also does not include information that has been anonymized or
aggregated in such a way that there is no serious possibility it can be used to
identify an individual, whether on its own or in combination with other
information.
We
collect, use and disclose your personal information with your consent or as
permitted or required by law. How we
obtain your consent (i.e. the form we use) will depend on the circumstances, as
well as the sensitivity of the information collected. Subject to applicable laws, your consent may
be express or implied, depending on the circumstances and the sensitivity of
the personal information in question. If
you choose to provide personal information to us, we assume that you consent to
the collection, use and disclosure of your personal information as outlined in
this privacy statement.
Typically,
we will seek your consent at the time your personal information is collected.
Where we want to use your personal information for a purpose not previously
identified to you at the time of collection, we will seek your consent prior to
our use of such information for this new purpose.
You
may withdraw your consent to our collection, use or disclosure of your personal
information at any time by contacting us using the contact information in the
“Contact Us” section below. However,
before we implement the withdrawal of consent, we may require proof of your
identity. In some cases, withdrawal of your consent may mean that we will no
longer be able to provide certain products or services.
If
you provide personal information about another individual to us, it is your
responsibility to obtain the consent of that individual to enable us to
collect, use and disclose his or her information as described in this privacy
statement.
The personal information we collect is
generally in one or more of the following categories.
·
Products and Services.
For individuals who use our products and services, we may collect
information from you or from your use of our products or services:
·
Information we automatically collect: we collect log data and
usage information relating to your use of our products and services.
·
Information you submit to us:
·
As individuals who use our
products and services as or on behalf of Tradespeople (as defined in our Terms
of Service available at http://tradefinderinc.com/terms-of-service.html (the “Terms of Service”)), we may collect the
following information from you in connection with the creation, management and
use of your Tradefinder account: your first and last name, email address, phone number, credentials and other contact information.
·
As individuals who use our products and
services as or on behalf of Customers (as defined in the Terms of Service), we
may collect the following information from you at the time you post reviews of
Tradespeople and the work performed by Tradespeople: your first and/or last
name, nickname, email address and other contact information.
·
Website.
For individuals who visit our website located at http://www.tradefinderinc.com
or any of our related websites (collectively, “our website”), we may collect information from you or from your
activities on the site.
·
Like most websites and other Internet
services, we may collect certain technical and device information about your
use of our website. Such information may
include your Internet protocol address, information about your device, browser
and operating system, and the date and time of your visit.
·
We may also use “cookies” or enlist
third party services which use cookies to track your preferences and activities
on our website. Cookies are small data
files transferred to your computer’s hard-drive by a website. They keep a record of your preferences,
making your subsequent visits to the site more efficient. Cookies may store a
variety of information, including the number of times that you access a site,
your registration information and the number of times that you view a
particular page or other item on the site.
The use of cookies is a common practice adopted by most major sites to
better serve their users. Most browsers
are designed to accept cookies, but they can be modified to block cookies. See your browser’s help files for more
information. You should note, however,
that without cookies some of our website’s functions may not be available.
·
Other Interactions. For individuals who otherwise interact with us, whether in person, by phone or email, through
social media or otherwise, including individuals who might be
interested in acquiring our products or services, who sign-up to receive
newsletters or other communications, or who respond to surveys and
questionnaires, we may collect information that you provide to us during these
interactions. This information may include your name, e-mail address and other
contact information.
We may use your personal information
and other information for purposes such as:
·
to provide you with our products and services and to support your
use of our products and services;
·
to contact you relating to our products and services;
·
to monitor and improve our products and services, and to develop
new products and services;
·
to analyze the needs and activities of our customers to help us
better serve them;
·
to conduct research and analysis related
to our business, products and services;
·
to respond to inquiries and other requests;
·
to collect opinions and comments in regard to our products and
services;
·
to provide you with information that we think may interest you,
including in regards to our products and services; and
·
to investigate legal claims.
We
may use your personal information and other information for purposes for which
we have obtained your consent, and for such other purposes as may be permitted
or required by applicable law.
We do not use the
information we collect to provide advertising of third party products and
services or targeted advertising of Company products and services across third
party websites or service offerings.
We
rely on third party services providers to perform a variety of services on our
behalf, such as telephone and technical support providers,
hosting, data storage and processing service providers, and research and
analytics providers.
If we provide your information to service providers,
then we require that the service providers maintain the confidentiality of your
personal information and keep your personal information secure. We also require that they only use your
personal information for the limited purposes for which it is provided. When our service providers no longer need
your personal information for those limited purposes, we require that they
dispose of the personal information. In
some circumstances, we may permit our service providers to retain aggregated,
anonymized or statistical information that does not identify you. We do not authorize the service providers to
disclose your personal information to unauthorized parties or to use your
personal information for their direct marketing purposes. If you would like more information about our
service providers, please
contact us using the contact information in the “Contact Us” section below.
Additionally, we may use and disclose your information
when we believe such use or disclosure is permitted, necessary or appropriate:
(a) under applicable law, including laws outside your country of residence; (b)
to comply with legal process; (c) to respond to requests from public and
government authorities, including public and government authorities outside
your country of residence; (d) to enforce the terms of the agreements for our
products and services; (e) to protect our operations or those of any of our
affiliates or subsidiaries; (f) to protect our rights, privacy, safety or
property, and/or those of our affiliates, you or others; and (g) to allow us to
pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal
information and other information to a third party in the event of any
reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business, brands, affiliates,
subsidiaries or other assets.
If we
otherwise intend to disclose your personal information to a third party, we
will identify that third party and the purpose for the disclosure, and obtain
your consent.
If you no longer want to receive marketing-related
emails from us, you may opt-out of receiving marketing-related emails by
clicking the “unsubscribe” link at the bottom of any email you receive from us,
or, if you created an online account when you registered to receive our emails,
you may log-in to your account and make changes to your communication
preferences. You may also opt-out by contacting us
directly using the contact information in the “Contact Us” section below.
We
will endeavour to respond to your opt-out request promptly, but we ask that you
please allow us a reasonable time to process your request. Please note that if you opt-out from receiving
marketing-related emails, we may still need to send you communications about
your use of our products or services, or other matters.
We
will use, disclose or retain your personal information only for as long as necessary
to fulfill the purposes for which that personal information was collected and
as permitted or required by law.
We
have implemented physical, organizational, contractual and technological
security measures with a view to protecting your personal information and other
information from loss or theft, unauthorized access, disclosure, copying, use
or modification. We have taken steps to
ensure that the only personnel who are granted access to your personal
information are those with a business ‘need-to-know’ or whose duties reasonably
require such information.
Despite
the measure outlined above, no method of information transmission or
information storage is 100% secure or error-free, so we unfortunately cannot
guarantee absolute security. If you have
reason to believe that your interaction with us is no longer secure (for
example, if you feel that the security of any information that you provided to
us has been compromised), please contact us immediately using the contact
information in the “Contact Us” section below.
We
will take steps to ensure that your personal information is kept as accurate,
complete and up-to-date as reasonably necessary. We will not routinely update your personal
information, unless such a process is necessary. We expect you, from time to time, to supply
us with updates to your personal information, when required.
You
may make a written request to review any personal information about you that we
have collected, used or disclosed, and we will provide you with any such
personal information to the extent required by law. You may also challenge the accuracy or
completeness of your personal information in our records. If you successfully
demonstrate that your personal information in our records is inaccurate or
incomplete, we will amend the personal information as required.
We
may require that you provide sufficient identification to fulfill your request
to access or correct your personal information.
Any such identifying information will be used only for this purpose.
Your
personal information may be stored and processed in any country where we have
facilities or in which we engage third party service providers. As a result,
your personal information may be transferred to countries outside your country
of residence, which may have different data protection rules than in your
country. While such information is
outside of your country, it is subject to the laws of the country in which it
is located, and may be subject to disclosure to the governments, courts or law
enforcement or regulatory agencies of such other country, pursuant to the laws
of such country.
This
privacy statement applies only to our products and services. This privacy statement does not extend to any
websites or products or services provided by third parties. We do not assume responsibility for the
privacy practices of such third parties, and we encourage you to review all
third party privacy policies prior to using third party websites or products or
services.
Our
products and services are not intended for children under the age of 16, and we
do not knowingly collect personal information from children under the age of
16. Children under the age of 16 should
not use our products and services and should not provide us with their personal
information.
This
privacy statement is current as of the “updated” date which appears at the top
of this page. We may modify this privacy
statement from time to time. When
changes are made to this privacy statement they will become immediately
effective when published in a revised privacy statement posted on our website
unless otherwise noted. We may also
communicate the changes through our services or by other means. By submitting your personal information to
us, by registering for or using any of the services we offer, by using our
website, or by voluntarily interacting with us after we publish or communicate
a notice about the changes to this privacy statement, you consent to our
collecting, using and disclosing your personal information as set out in the
revised privacy statement.
All comments, questions, concerns or complaints
regarding your personal information or our privacy practices should be sent to
our Privacy Officer as follows:
|
Address: |
Attention: Privacy Officer Tradefinder Services Inc. 2900 - 550 Burrard Street Vancouver , BC V6C 0A3
Canada
|
|
By email: |